Tuesday, June 28, 2005

T-Mobile Redux!

June 28 - T-Mobile response

    Date: Mon, 27 Jun 2005 21:24:36 -0700
    From: customercare@t-mobilesupport.com
    To: joelja@darkwing.uoregon.edu
    Subject: Re: Case 375291 Coverage.GlobalRoaming

    Dear Joel,
    Thank you for taking the time to contact T-Mobile.

    I understand that you were having problem roaming in Fiji on the voda phone
    network. Now that you are home I would suggest that you contact our
    customer care department and ask to be transferred to our tech department.
    This way they can trouble shoot the issue directly with you. Our customer
    care number is 1-800-937-8997. We are happy we could be of assistance. Keep
    in mind that we are here to answer any questions or concerns 24 hours a day
    7 days a week for your convenience.

    If you have any other comments, questions, or concerns, please feel free to
    contact us.
    Thank you for choosing T-Mobile.


    T-Mobile USA, Inc.
    Customer Care Specialist

No comments: