Date: Mon, 27 Jun 2005 21:24:36 -0700
From: customercare@t-mobilesupport.com
To: joelja@darkwing.uoregon.edu
Subject: Re: Case 375291 Coverage.GlobalRoaming
Dear Joel,
Thank you for taking the time to contact T-Mobile.
I understand that you were having problem roaming in Fiji on the voda phone
network. Now that you are home I would suggest that you contact our
customer care department and ask to be transferred to our tech department.
This way they can trouble shoot the issue directly with you. Our customer
care number is 1-800-937-8997. We are happy we could be of assistance. Keep
in mind that we are here to answer any questions or concerns 24 hours a day
7 days a week for your convenience.
If you have any other comments, questions, or concerns, please feel free to
contact us.
Thank you for choosing T-Mobile.
Sincerely,
T-Mobile USA, Inc.
Elaine
Customer Care Specialist
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